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Terms and Conditions

Applying to all prizes and offers in the Cheval Collection 2021 Christmas Advent Calendar

Terms and conditions applying to ‘Who Wants to be a Cheval Hero’ game

  • The game will be live on the Cheval Collection website to play from 1st December 2021 until the 24th of December 2021
  • To be eligible to win a prize, you can either play the ‘Who Wants to be a Cheval Hero’ game and answer three multiple choice questions, giving you up to three chances to win per day (plus a bonus chance simply for playing), or submit your details without playing for a single chance to win per day
  • Only one entry or game play is permitted per individual for each day’s prize
  • Winners will be drawn at random. All decisions by the management at Cheval Collection are final
  • The winner of each day’s competition will be announced on the following day at 5pm GMT on Cheval Collection’s Instagram page
  • Each day’s winner will also be contacted by email the following day. If the winner does not respond within seven days of being contacted, Cheval Collection reserves the right to select a new winner for the respective day of the competition
  • Employees of Cheval Collection are not eligible to enter the competition
  • Cheval Collection accepts no responsibility for any costs associated with the prize and not specifically included in the prize (including, without limitation, travel to and from a Cheval Residence or Cheval Maison)
  • Cheval Collection reserves the right to substitute an item of equivalent value in the event that shipping to the winner’s nominated address is not possible
  • Only one prize per individual will be permitted within the 24-day period

Terms and conditions applying to a complimentary one-night stay at a Cheval Residence or Cheval Maison

  • The one-night stay at one of the selected Residences (Cheval Three Quays, Cheval Knightsbridge, Cheval Harrington Court, Cheval Thorney Court, Cheval Phoenix House, Cheval Gloucester Park, Lexham Gardens by Cheval Maison, Cheval The Edinburgh Grand, Cheval Abbey Strand Apartments) will be in a one-bedroom apartment sleeping two adults aged 18 and over
  • The apartment type will be allocated on arrival at the Residence
  • Stays are subject to availability and blackout dates
  • Blackout dates in 2022 are 15-18 April (Easter), 1 July-31 August inclusive and 22-31 December (Christmas and New Year)
  • The stay must be booked directly with the Cheval Reservations team (T: +44 (0)20 7341 7052 / reservations@chevalcollection.com) and the stay must be completed by 21st December 2022
  • If the complimentary stay is not redeemed within the stated timeframe, the prize will be forfeited, and Cheval Collection will not be obligated to provide an alternative
  • This prize cannot be substituted for cash or any other item or service of equivalent value
  • All the normal terms and conditions for a stay at a Cheval Residence or Cheval Maison apply
  • The complimentary stay is not applicable to an existing booking

Terms and conditions applying to a complimentary two-night stay at Cheval Old Town Chambers

  • The two-night stay at Cheval Old Town Chambers will be in a one-bedroom apartment sleeping two adults aged 18 and over
  • The apartment type will be allocated on arrival at the residence
  • Stays are subject to availability and blackout dates apply
  • Blackout dates in 2022 are 15-18 April (Easter), 1 July-31 August inclusive and 22-31 December (Christmas and New Year)
  • The stay must be booked directly with the Cheval Reservations team (T: +44 (0)20 7341 7052 | reservations@chevalcollection.com) and the stay must be completed by the 21st December 2022
  • If the complimentary stay is not redeemed within the stated timeframe, the prize will be forfeited, and Cheval Collection will not be obligated to provide an alternative
  • This prize cannot be substituted for cash or any other item or service of equivalent value
  • All the normal terms and conditions for a stay at a Cheval Residence apply
  • The complimentary stay is not applicable to an existing booking

Terms and conditions applying to gift vouchers

  • All retail vouchers will be purchased by Cheval Collection as identified in the individual prize draw and supplied to the winner either by post or e-mail address at the discretion of Cheval Collection
  • Gift vouchers cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to Afternoon Tea at The Register Club dinner

  • The voucher is applicable for two adults aged over 18
  • Bookings must be made in advance and are subject to availability
  • Contact reservations@theregisterclub.com to reserve a table or call +44 (0)131 230 0571
  • The voucher is valid until the 30th June 2022

Terms and conditions applying to dinner at Luckenbooths

  • The voucher is applicable for two adults aged over 18
  • Bookings must be made in advance and are subject to availability
  • To redeem your voucher, contact Sophia at Luckenbooths – sophia@bonvivantedinburgh.co.uk to reserve a table
  • The voucher is valid until the 31st March 2022

Terms and conditions applying to chocolate assortment boxes

  • Cheval Collection reserves the right to substitute an item of equivalent value in the event that shipping to the winner’s nominated address is not possible
  • Allergens and ingredients are available on request
  • Chocolate boxes cannot be substituted for cash or any other item or service of equivalent value
  • Maison Samadi chocolate prizes available for United Kingdom residents only

 Data Protection:

  • By submitting an entry and opting into the mailing list, entrants are sending their personal information to Cheval Collection. We will process your personal data in accordance with the UK Data Protection Act and applicable laws.
  • These Giveaways, including these terms and conditions, are governed by the laws of England and Wales and you submit to the exclusive jurisdiction of the English courts in relation to any dispute arising under or in connection with the Giveaway and/or these term and conditions.
  • By entering via our website and not advising us to the contrary, you agree to us using your data in a manner as set out in these terms and conditions.
  • We will not share any information received with any third parties. If you opt in to our marketing database we will use your data solely for our own marketing purposes.
  • If you have not previously objected to us using your personal information for marketing purposes, please confirm any change in preference by emailing marketing@chevalcollection.com or Data.Controller@chevalgroup.com.
  • You can view our Privacy Policy here.
  • You may request details of the personal information that we have on file by emailing: marketing@chevalcollection.com or Data.Controller@chevalgroup.com.
  • Please also contact the above email address if you believe that any information we have on file about you is incorrect or incomplete. We will endeavour to correct our records accordingly as soon as possible.
  • We are committed to keeping the information which you provide to us in a secure manner.
  • For more information, please contact marketing@chevalcollection.com.

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