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Frequently Asked Questions

London, Edinburgh and Dubai

Our friendly reservations team are always happy to help you plan your next stay with us. If you’d like some assistance, you can reach us on +44 (0) 20 7341 7052 from Monday – Sunday from 8am – 8pm including UK bank holidays, reservations@chevalcollection.com or send us a message on WhatsApp at +44 (0)7702 551 923. Meanwhile, you can find a list of answers to some frequently asked questions below.

RESERVATIONS

FOREIGN CURRENCY

CHECK-IN / CHECK-OUT

FACILITIES

CAR PARKING

PETS

SMOKING POLICY

MISCELLANEOUS