Cheval Survey 2020: What next for hospitality?
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In October 2019 Cheval Collection contacted its database of guests and invited them to take part in a survey to measure business confidence and travel expectations for 2020. As we know, the hospitality landscape has changed significantly since that survey, with the spread of covid-19 resulting in an almost total cessation of international travel, and decimating hospitality businesses worldwide. Against this backdrop, Cheval conducted a new survey to measure confidence levels in a post-covid world for business and leisure travel into the UK’s top two destination cities: London and Edinburgh. All questions were caveated to gauge responses in a world where no covid-19 vaccine was available.