INVESTING IN OUR PORTFOLIO
Growing the Cheval Collection
Creating a memorable experience is more than just great hospitality, it’s a way of life each and every day at Cheval. Behind each building’s façade sits a dedicated team of property and hospitality experts, all with one driven goal of exceeding expectations within all areas of the business, for our guest as well as for our partners.
Cheval has positioned itself as a leader in the development and management of luxury serviced apartments and residences. Our ambition is to expand and grow the company utilising the power of the current customer base to refer business globally. Cheval Collection currently owns and operates a portfolio of 620 apartments across eight Residences in Central London and three in Edinburgh, which are well appointed within key neighbourhoods.
The Cheval Collection portfolio of brands includes Cheval Residences and the newly created Cheval Maison. Both brands are designed to appeal to property investors looking to stand out with a distinctive product. Cheval Collection is actively looking to manage third party assets and invest in new properties, both in the UK and overseas, that will fit within these brands and, ultimately, will result in Cheval presenting a diverse product offering in key locations around the world.
With over 35 years’ experience of developing and managing luxury serviced apartments and residences, Cheval is recognised as being one of the most experienced luxury operators in the marketplace. At group level Cheval Collection offers a range of dedicated and professional support functions across the business, including:
- Technical Services
- Finance
- Sales, Marketing and Social Media
- Revenue & Reservations
- Operations
- Human Resources, Learning & Development
- Public Relations
- Procurement
- Facilities Management
- Information Technology
EXPERIENCE
With over 35 years’ experience of developing and managing luxury serviced apartments and residences, Cheval is recognised as being one of the most experienced luxury operators in the marketplace.
EXPERTISE
You'll find a dedicated team of property and hospitality experts, all with one driven goal of exceeding expectations within all areas of the business and in the everyday task of creating unique customer experiences.
INVESTMENT
It’s not only investment in our product, we also invest resource in our people and our brands, with a dedicated onsite training facility to continuously drive improvements in skill sets.
A ONE STOP SHOP
Investors and property owners in the Collection can feel reassured that Cheval’s experience includes a range of dedicated and professional support functions from technical services, operations and facilities management, to revenue and reservations, human resources and sales and marketing.
INVESTMENT IN TECHNOLOGY
Cheval ensures a continuous cycle of investment in new technology:
- Booking engine featuring artificial intelligence
- Optimised website relaunched in August 2018
- Interactive Cheval app
- what3words integration into website and app
EXPERTISE IN TECHNICAL SERVICES
Cheval has in-house experience of end-to-end project management, from initial concepts and planning to construction and fit-out. This includes FF&E (furnitures, fixing and equipment) and OS&E (operating supplies and equipment).
