Cheval Residences is delighted to announce the appointment of seasoned luxury hotels and resorts management professional John Philipson as operations director. Philipson will be dedicated to offering outstanding service to guests across the portfolio of five-star residences.
Prior to joining Cheval Residences, Philipson, who has over 20 years’ experience in the hospitality industry, held several senior positions at Six Senses Hotels, Resorts & Spas, Rocco Forte Hotels and MacDonald Hotels & Resorts.
In his role as Vice President of Operations for Six Senses Hotels, Resorts & Spas, Philipson was responsible for spearheading the performance of properties in Thailand, Vietnam, China, Seychelles, Maldives, Portugal Jordan and Oman, with a focus on profitability, reputation and overall product and service quality. Prior to joining Cheval Residences, Philipson was Regional Managing Director of Macdonald Hotels & Resorts, spearheading the performance and refurbishment of The Berystede, The Compleat Angler, Macdonald Windsor and Frimley Hall Hotels. He managed the financial, sales and marketing and operational performance of these conference and leisure hotels to ensure they were leading the competitive set.
Philipson’s core competencies include hotel revenue growth, leadership staff coordination, product research and development (R&D), client services optimisation, employee satisfaction/diversity, marketing strategies and new system implementation.
Philipson says: “I am very excited to be joining Cheval Residences, particularly at such an exciting time for the brand as Cheval is continuously looking into opportunities to develop and expand in London and abroad. Cheval has just announced that five out of its six properties in London are now in the top 10 on TripAdvisor in the category ‘Speciality Lodging’, which really is testament to the quality of Cheval’s portfolio.”
George Westwell, director of Cheval Residences, adds: “We are delighted to have John join the Cheval Family, and we have no doubt that the team will thrive under his expertise.”