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COVID-19 Statement

COVID-19 Statement

We are pleased to advise our guests and partners that there are no remaining covid-19 related restrictions in place in England. For the time being, the requirement to wear a face-covering in indoor settings is still in effect in Scotland.

Some covid safety measures in place at all our residences will remain for the time being, in recognition that the virus continues to circulate in the wider community. The enhanced cleaning regimes put in place will continue, and we remain vigilant with respect to our back-of-house operations. For detailed information on all the precautions and hygiene measures we have put in place to prevent the spread of COVID-19, please visit our dedicated frequently asked questions page.

Statement last reviewed 18th March, 2022

International travel to the United Kingdom

As of the 18th March 2022, there are no remaining travel restrictions related to the covid-19 pandemic in place for entry into the United Kingdom.

Staying in a Cheval Residence

Anyone who chooses to book one of our apartments can expect the full support of our colleagues and will be able to take advantage of the following:

  • Regular housekeeping service dependent on length of stay
  • Coordination of any deliveries you choose to receive, whether that be grocery, restaurant deliveries or parcels
  • Virtual direct contact with our teams using Cheval’s App (available for both Apple and Android devices)

We continue to be vigilant with respect to guests staying with us and have procedures in place to identify and respond to anyone who reports symptoms commonly identified with COVID-19. Cheval has increased health and safety precautionary measures in its properties and offices including increasing the frequency of cleaning so that public fixtures like door handles and lift switches are regularly sanitised.

Guests are asked to contact the reservations team with any specific queries on

T: +44 (0) 20 7341 7052, via WhatsApp: +44 (0)7702 551 923 or by email reservations@chevalcollection.com.

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